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Support Services

Our support services include two plans so you can select the level that’s right for your company. Our plans aim to provide support assistance to ensure optimal performance of AMS software, increase your productivity, and maximise the efficiency of our solutions.

Standard Plan

Having access to our technical support should be an integral part of your success plan. Our Standard plan is offered on an annual basis and enables you to benefit from the expertise and services of our 5* technical team.

ENTERPRISE Plan

This plan guarantees the same access to our technical team and support platform. Additionally:

Dependable Readiness

As AMS is continually improving its software products by consistently investing in development, your ENTERPRISE plan ensures you're always up to speed and running the latest version of our products. This plan guarantees bi-yearly releases that heighten the efficiency and reliability of our different solutions, as well as make available our newest features.

First In Line

Quick resolution of arising critical issues, access to our most skillful technical resources and troubleshooting are major benefits when securing your business’ continuity. The ENTERPRISE plan also prioritizes your company for installation of new releases as soon as they are available.

Budget Visibility

The ENTERPRISE plan facilitates budget planning by stabilizing your annual premium on a three-year period even as your business and AMS solution grow together. Also, the plan gives you automatic and exclusive reductions on pricing for optional modules, upgrades and training.

ASSOCIATIONS AND ACCREDITATIONS

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